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Terms of Service

Last updated: February 2, 2025

Agreement to Terms

By accessing or using Retreat Sync, operated by Taylio, Inc., you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Description of Service

Retreat Sync is an event management platform designed for organizations managing retreats and events. Our service helps you manage events, coordinate attendees, handle lodging assignments, schedule activities, and facilitate sponsor relationships.

User Accounts

When you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

You must be at least 18 years old to create an account and use our service.

Acceptable Use

You agree not to use Retreat Sync to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the service for any purpose other than legitimate event management
  • Collect or harvest personal information without proper consent
  • Engage in any activity that interferes with or disrupts the service

Your Content

You retain ownership of any content you upload to Retreat Sync, including event information, attendee data, and organizational materials. By uploading content, you grant us a license to use, store, and process that content to provide our services to you.

You are responsible for ensuring you have the right to upload any content and that such content does not violate any third party's rights.

Intellectual Property

Retreat Sync, including its design, features, and content created by us, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without our express written permission.

Payment Terms

Certain features of Retreat Sync may require payment. If you subscribe to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change our pricing with reasonable notice.

Service Availability

We strive to maintain high availability of our service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features of the service at any time. We will provide reasonable notice before making significant changes that affect your use of the service.

Limitation of Liability

To the maximum extent permitted by law, Taylio, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of Retreat Sync.

Our total liability for any claims arising from these terms or your use of the service shall not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Taylio, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the service or violation of these terms.

Termination

We may terminate or suspend your account at any time for violation of these terms or for any other reason with reasonable notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the service will immediately cease.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the state or federal courts located in California.

Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at hello@retreatsync.com.